These Terms of Service ("Terms") govern your access to and use of the website https://athlise.com/ (the “Site”), operated by Athlise (“we”, “us”, or “our”). By using this Site and placing an order, you agree to be bound by these Terms and all applicable laws and regulations of the United Kingdom.
Please read these Terms carefully before using our services.
1. Eligibility
To purchase products from Athlise, you must be at least 18 years old and capable of entering into a legally binding contract under UK law.
2. Products & Availability
We specialise in fitness and sports equipment, including basketball hoops, weights, yoga accessories, and home gym products. All products listed on the Site are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.
We only sell and deliver to addresses within the United Kingdom.
3. Orders & Acceptance
When you place an order, you will receive an email confirming receipt. This confirmation does not constitute acceptance of your order. A contract is formed only when your payment is processed and your item is dispatched.
We reserve the right to refuse or cancel any order at our discretion, including where:
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Payment is declined or flagged
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The shipping address is incomplete or unverifiable
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There is a pricing or product description error
4. Pricing & Payment
All prices are listed in British Pounds (GBP) and include VAT where applicable.
We accept the following secure payment methods:
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Visa, Mastercard, American Express, JCB, Diners Club, Discover
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Apple Pay and Google Pay
Your card will be charged upon order confirmation. Payment must be received in full before goods are dispatched.
5. Shipping & Delivery
We offer free delivery within the United Kingdom. Orders are processed within 1–2 business days, and delivery typically takes 3–7 business days.
Orders placed before 2:00 PM (UK time) are prioritised for same-day processing.
For full details, refer to our Shipping Policy.
6. Returns & Exchanges
We offer a 30-day free return policy from the date of delivery. All returned items must be unused, in original condition, and returned with all original packaging and accessories.
We also accept exchanges within the same 30-day window, subject to availability.
Refunds are processed within 7 business days after the returned item is received and approved.
Please refer to our Return & Refund Policy for more information.
7. Intellectual Property
All content on this Site—including logos, product descriptions, images, graphics, and layout—is the property of Athlise or its licensors and is protected under UK copyright and intellectual property laws.
Unauthorised use, copying, or reproduction is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Athlise shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Site, or from the use or inability to use any product purchased.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under applicable law.
9. User Responsibilities
By using this Site, you agree to:
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Provide accurate and complete information during checkout
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Refrain from using the Site for any unlawful purpose
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Not attempt to disrupt or compromise the Site’s security or infrastructure
10. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new “Last Updated” date. Continued use of the Site following changes constitutes acceptance of the revised Terms.
12. Contact Information
For questions regarding these Terms or your order, you may contact us at:
Athlise
13 Formans Rd, Birmingham B11 3AA, United Kingdom
Email: support@athlise.com
Phone: +44 7401 409296
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
